If a pipe burst, a heater failed, or a tub overflowed, the next hour is about safety and getting the water out. Tell us where to reach you. One or more water-damage companies that serve your area may call and text you to talk through what you are seeing.
Checked against agency pages
The time limits and safety steps we quote come from the EPA and CDC pages listed at the bottom of this page.
A short form
Your name, phone, email, state, and city. We never ask for a policy number or a photo of the room.
You decide what's next
Asking for a call does not hire anyone. After you talk, whether to hire a crew is up to you.
Water in the house is loud in a quiet way. These are the moments a call with a restoration crew is meant for.
A burst supply line, a failed water heater, or an overflowing tub can put water on the floor. The EPA says to dry wet areas within 24 to 48 hours.
Water hides in the pad and the subfloor. A crew can tell you whether the pad can be dried or has to come out.
Flood water and sewage are treated as contaminated. The CDC says to throw away porous items that stayed wet with flood water and cannot be cleaned.
On a call, you can ask a crew what they would extract first, what they would throw out, and what they need from your insurer.
The three jobs get mixed up on a wet morning. They are separate, and only one of them files a claim.
Your name, phone, email, state, and city. It goes to one or more water-damage companies that serve your area, not to your city or your insurer.
Expect a few questions: where the water is, when it started, and whether it looks like clean supply water or sewage.
If the plan sounds right, you can hire that crew. If it does not, you can tell them no.
What you see on the finish floor is only the top layer. Water also sits in the pad, the subfloor, and the bottom of the drywall.
You do not need any of this to ask for a call. Having it close makes the first conversation more useful.
No. We are an independent guide. The companies that may call you are private restoration companies, not a fire department or a flood office.
No. Sending the form does not hire anyone. If you decide to hire a crew, its fees are between you and that crew, so ask about them on the call.
No one on this site can promise that. Drying time depends on how much water there is, what got wet, and whether the source is still running.
Soaked SOS and one or more water-damage companies that serve your area may call and text you at the number you entered, as the consent box explains. You can tell them to stop at any time.
No. The form never asks for it, and you should not type it into any field on this site.
A full first-hour guide, short answers, and a checklist for choosing a crew. Each one is sourced to an agency or a public record and dated.
It is free to ask, and you decide what happens after the call.
Get a call